As of now, most orders are shipping in 7-10 business days from date of purchase unless otherwise noted and are delivered without a required signature. How ever, Silk Plants Canada is not responsible for non-delivery due to circumstances beyond our control, such as labor and/or maritime strikes, customs delays, and Acts of God. Shipping costs calculated upon checkout are estimates using current FedEx Rate Guides and the weight of the item(s) purchased and may not accurately reflect the actual shipping charge for the item(s) ordered depending upon the item(s) actual dimensions and other factors. * If there is any difference between the shipping cost calculated upon checkout and actual shipping charges incurred by Silk Plants Canada, the customer may receive a credit or an additional charge for shipping. PRICES AND AVAILABILITY PRICES AND AVAILABILITY OF ALL MERCHANDISE ARE SUBJECT TO CHANGE WITHOUT NOTICE. Despite our best efforts to sell online only those products we have in stock, quantity may not be available for all products. If the product you want to order is out of stock, we apologize for any inconvenience.
- Allow7-10 days for shipping on silk plants and accessories.
- Our merchandise is packed by experienced packers.
- Merchandise will be shipped by the most economical common carrier.
- Sorry No C.O.D's
Disclaimer of Warranties
Silk Plants Canada warrants that it will replace or refund for the purchase price (less a restocking fee of 20% if refund is given) any products purchased through the Site at any time within the 3 days following your receipt of the item. THE FOREGOING WARRANTY AND RETURN POLICY IS MADE EXPRESSLY IN LIEU OF ANY OTHER WARRANTIES OR GUARANTIES. Silk Plants Canada EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Freight Claims Policy
The purchaser should inspect their shipment immediately upon receipt. Damages must be reported within 3 days of receipt of merchandise.